CUSTOMER RELATIONSHIP AND EXPERIENCE MANAGEMENT TRAINING
In today’s market, customer management and satisfaction are as important as brand and product awareness and quality. If the customer promotion process is not realized with the right steps, the new customer acquisition will be difficult as well as the loss of existing customers. The popularity of the company and the brand and its position in the market will decline and suffer serious damage. Customer relationship and experience management training will focus on the basic elements of customer satisfaction and building a loyal customer base, thus gaining stronger audiences through the right steps and sharing.